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Dissertation Boss is one of the online professional custom writing services which provide dissertation assistance to the students. This company too is identified with certain flaws which adversely affects the overall service being delivered to the customers. Firstly it is seen that the area of expertise is quite low for this company as only dissertation help is provided to the students. 

Writer:
After that, it is identified dissertation writing is a high level of writing as it deals with PHD level of subjects. Hence, the writers of this company are required to deliver extra quality work to the students. However, on the contrary to this, it is identified that the dissertations being delivered are of low quality because of grammatical issues being found in the work. In addition to this it is seen that the content used in the dissertation is not up to the mark as detailed analysis and research is found to be missing in the content which hampers the overall quality of the dissertation. The writers cannot be trusted on the basis of quality of work being delivered. 

Quality Of Service:
In comparison to the other online companies who provide assistance for essays and reports this company deals with a narrow area of expertise. The dissertations being submitted to the students were found to be having grammatical errors and editing and structural issues. When the dissertations done by the writers of this company were submitted by the students in their respective universities, their quality of work was questioned. One of the students has given review on the internet that the dissertation was plagiarised to 54% which landed him to trouble. 

Price:
Pricing is found to be another issue within the dissertation provided as the price charged is quite high in comparison to other online companies which provide the same services. It is mentioned on the website that the dissertations are being done on behalf of the students at affordable rates but when the rates are compared with other online companies they are found to be much higher. In this regard, it is identified that the price paid by the students or the clients is not worth it because the quality of the work is not maintained to be exceptionally high. 

Company Trust:
In order to have a good customer base in the long run it is important to build trust among the clients and the customers. It is seen that trust aspect is found to be missing in the services provided by the company. This can be said so because the clients and the customers are fooled by the website in some cases where the work is not delivered in time. Furthermore, at some instances, it is seen that the customers complain that the quality of the work gradually reduces with time. This means that at first the company delivers quality work and once the customers become regular with the company quality of the work gets deteriorated. One of the customers was found to be complaining about the disputed issues he had with the company. The customer was found to be complaining about the issue that the dissertation he demanded was not up the mark and could not meet the university criteria. Even after providing the customer feedback the company denied to refund the amount to the student. This adversely impacted the trust issues between the student and the company. Thus the trust with which the customers assign the work to the company is hampered. At last, it is observed that the revision policy of the company is not satisfactory. From the website of the company it is known that the students can ask for the revision within 10 days of delivery of the work. The time period of revision is too less and hence, it is believed that extended time period should have been given to the students so that they can get approved from the universities and can ask for revisions anytime. 

Customer Support:
Customer support also plays an important role in determining the overall customer satisfaction. Upon researching from the internet sources and the other media it is found out that the agents with which the company gets the work and dissertations done are not reliable as in some of the cases they fail to meet the urgent deadlines of the universities. In this regard, it is said that the ultimate loss is to be suffered by the students who fail to meet the deadlines in the universities. 

Plagiarism:
Some of the dissertations were found to be plagiarised by the writers of the company which questioned the overall quality of the work. Moreover, additional cost is to be paid by the students if they want plagiarism report which adds up the cost for them. 

Conclusion:
Overall it is concluded that the services provided by the company are not up to the mark.