Overall Rating
Out of 5.0
Communication
2
Responsiveness
2
Quality of Service
1
Value For Money
2
Achieved Results
Overall Rating
1.6
Out of 5
Communication
Responsiveness
Quality of Service
Value For Money
Achieved Results
2
2
1
2
1
Overall Rating
1.6
Out of 5.0
Communication
Responsiveness
Quality of Service
Value For Money
Achieved Results
2
2
1
2
1
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Website
Rating
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Overall Rating
Out of 5.0
Communication
Responsiveness
Quality of Service
Value For Money
Achieved Results
15writers is another essay writing service that helps the customers with complete essay writing assistance. The website is known for providing quality work at economical and affordable rates. The website also claims to help the students by having a qualified and dedicated team of writers who are capable of meeting the quality standards and providing customised work to the students. However, a different picture is analysed from a close lens view.
From one of the customer reviews it is known that the work done by the writers of the company is not up to the mark as the customised structure which was given by the student was not followed and the secondary sources which were used by the writer were not up to the mark. Furthermore, the customer has mentioned in the comment that it would be preferable for him if the order is cancelled because when he read about other customers’ review he completely changed his mind.
It is observed that the area of expertise and services being delivered by this website is quite limited because it only deals in subjects of management, education, history and some other subjects while some of the important subjects such as health and social care, and engineering subjects are completely ignored. Thus, it is seen that the area of service is quite limited which is one of the drawbacks of the company. Apart from that it is observed that although the assignments are delivered to the students at fair rate and prices but the overall quality of the work is compromised.
Price:
In addition to this, it is identified that the premium price is being charged by the some of the customers and still they were not provided with quality work. Hence, it is observed that quality is the major issue for the work being delivered by this company. The screen shots of the customer reviews are presented in the appendix at the end.

Company Trust:
There are lack of trust issues because the credibility of the website is questioned when the customer reviews are checked on the internet.
Customer Support:
Not only this, but it is identified that customer support system which plays an important role in keeping the customer happy is not up to the mark. The company has a vast list of customer support agents who are known for their prompt replies. However in some of the cases it was identified that the agents vanished away when the work was questioned by the students and did not even offered a revision. In this regard it is seen that the customer support system of the company is not up to the mark which needs better upgradation to have a strong customer base in the future. The overall rating of the website is just 1 out of 5 based on the customer reviews. Although in terms of price it may seem to the best company for the students but this company is not worth the price charged by them. The list of services is good but the overall quality of the work is not satisfactory.
Conclusion:
We are not satisfied with this company because they are a fraud. They are not recommended for others because they are rude, their performance is not good. Writers are not qualified and their communication is not professional.
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